Phone: (718) 431-0165

Terms & Conditions

Introduction

Welcome to our Terms & Conditions page. Below you will find our basic policies regarding cleaning, repairs, and installations. For any questions or further clarification, please contact us (718) 431-0165.

Cleaning Services

We take great care with every cleaning job. However, not all stains, spots, or spills can be removed completely. Some marks are set in due to age, neglect, or prior treatment. That said, we always do our very best.

Please note that any new services requested during that visit, even within the same 24-hour window, will be billed separately. No refunds are issued for cleaning services.

For More Information please contact us at (718) 431-0165

Repair Services

Before any repair work begins, our technician will walk you through the entire process, from start to finish. Full payment is required before work begins.

If a customer insists on a repair that we have advised against or expressed concern about, we cannot be held responsible for the outcome. In such cases, all warranties are waived and the full amount remains due. No refunds are issued for repair services.

For More Information please contact us at (718) 431-0165

Sales & Installations

All sales involving new carpets, window coverings, rug pads, or installations are final. These items are custom ordered specifically for you here in Brooklyn, New York, and once an order is placed, the manufacturer cannot cancel or modify it.

No exchanges or returns on:

  • Carpet sales
  • Window coverings
  • Rug pads
  • Installation services

For More Information please contact us at (718) 431-0165

Refunds & Exchanges

For full details regarding refunds and exchanges, please contact us directly. Every situation is different, and we are happy to discuss your specific case.

Call us today: (718) 431-0165

In Conclusion

If you have any questions about our terms, policies, or services, please don't hesitate to reach out. We are here 24 hours a day, 7 days a week to serve our customers in Brooklyn and the surrounding areas.

Terms and Conditions
Phone: (718) 431-0165

Terms & Conditions

Introduction

Welcome to our Terms & Conditions page. Below you will find our basic policies regarding cleaning, repairs, and installations. For any questions or further clarification, please contact us (718) 431-0165.

Cleaning Services

We take great care with every cleaning job. However, not all stains, spots, or spills can be removed completely. Some marks are set in due to age, neglect, or prior treatment. That said, we always do our very best.

Please note that any new services requested during that visit, even within the same 24-hour window, will be billed separately. No refunds are issued for cleaning services.

For More Information please contact us at (718) 431-0165

Repair Services

Before any repair work begins, our technician will walk you through the entire process, from start to finish. Full payment is required before work begins.

If a customer insists on a repair that we have advised against or expressed concern about, we cannot be held responsible for the outcome. In such cases, all warranties are waived and the full amount remains due. No refunds are issued for repair services.

For More Information please contact us at (718) 431-0165

Sales & Installations

All sales involving new carpets, window coverings, rug pads, or installations are final. These items are custom ordered specifically for you here in Brooklyn, New York, and once an order is placed, the manufacturer cannot cancel or modify it.

No exchanges or returns on:

  • Carpet sales
  • Window coverings
  • Rug pads
  • Installation services

For More Information please contact us at (718) 431-0165

Refunds & Exchanges

For full details regarding refunds and exchanges, please contact us directly. Every situation is different, and we are happy to discuss your specific case.

Call us today: (718) 431-0165

In Conclusion

If you have any questions about our terms, policies, or services, please don't hesitate to reach out. We are here 24 hours a day, 7 days a week to serve our customers in Brooklyn and the surrounding areas.